Let us face the fact that as much as many people are not familiar with the basic idea of what a call center is, how much more with the call center technology? Several questions are being thrown in most of the call center forums online about the things related to call center and most of those are about the call center technology. For everybodys information, a certain call center since it catered to customer service, technical operations, and much more, have been sustained by a gamut of telecommunications and computer technologies. The call center technology is comprised of automatic call…