We are living in a competitive world. Dealing with competition in business is not as easy as many people think. It involves implementing strategies designed to out-flank competitors while providing the best in customer service. Business etiquette training will help employees learn techniques that will be good for the business, themselves and customers. Employees need to understand that the customer is the lifeblood of the business. Here are tips to improve customer relations. p> 1. Patience Patience is actually a core value that every support employee should have if they are to completely understand what a customer needs. For instance,…